Thank you for making your purchase with Pretty Grit!
Curious about our shipping? At checkout, you will be provided options for pickup and delivery:
1. Curbside Pickup
2. Canada + USA Shipping
3. Local Drop-off
Available at our Pretty Grit storefront, located on 128 James St N. in Hamilton, ON, Wednesday to Saturday, from 12-5pm.
Please wear a mask and maintain social distancing.
Give us a call when you arrive.
Canada + USA Shipping
Online orders are shipped as Expedited Parcels via Canadian Post, or USPS Once your order is shipped, you will receive shipping confirmation and tracking details, sent to the email you provided at checkout.
Orders will be ready for shipping in 1-3 business days
Shipping Fees change depending on location + weight. The shipping will be calculated.
Locations for delivery: Hamilton, Watertown, Stoney Creek, Dundas, Ancaster
Local Drop-Offs are delivered on Tuesday afternoons/evenings. You will be contacted beforehand to confirm the drop-off and to communicate about special instructions.
If you are not present, we will provide a picture of the delivered product to your phone or by email. Once received, Pretty Grit does not accept liability for stolen packages.
Not fully satisfied with your purchase? No problem - we are here to help!
Within 7 days of receiving your product please email us at, email@example.com with your order number, the product you wish to return, and the reason for the return. Pretty Grit does not assume responsibility for lost or misdirected returns.
Pretty Grit reserves the right to request the product be shipped back to us t the customers expense.
Please note, all returns must be returned within 14 days of receiving the package.
For products to be eligible for return, they need to be in original packaging and unused. Once the returned products are received by Pretty Grit, we will inspect and you will receive a refund if the products fit our return requirements. The original shipping fee re non-refundable.
Curb-side returns are available and all clearance and sale items are FINAL SALE.
During the COVID 19 Pandemic, we are following the recommendations provided by the WHO and the government of Canada. Your safety is our priority. All products are packaged in a sterile environment by staff who follow the safety guidelines set by the WHO and CDC.
Click the following link to learn more.
Any Questions? Contact us by email - firstname.lastname@example.org