Thank you for making your purchase with Pretty Grit!
Curious about our shipping? At checkout, you will be provided options for pickup and delivery:
1. Curbside Pickup
2. Canada + USA Shipping
In Store Pickup
Available at our Pretty Grit storefront, located on 128 James St N. in Hamilton, ON, Monday to Saturday, from 11-6pm and Sunday 12-4.
If you would prefer to do curb side pickup, please give us a call when you arrive (905)-393-7809 and we will bring your package out.
If you have selected in store pickup for your order, we ask that you please pickup your order as soon as possible, as space is very limited in our shop. If your purchase hasn't been picked up after 30 days, your order will be refunded back to you, minus a 10% restocking fee.
Canada + USA Shipping
Online orders are shipped as Expedited Parcels via Canadian Post, or USPS. Once your order is shipped, you will receive a shipping confirmation with tracking details. This will be sent to the email you provided at checkout.
Orders will be ready for shipping in 1-3 business days.
Shipping Fees change depending on location + weight. The shipping will be calculated at check out.
Not fully satisfied with your purchase? No problem - we are here to help!
Within 7 days of receiving your product please email us at, firstname.lastname@example.org with your order number, the product you wish to return, and the reason for the return. Pretty Grit does not assume responsibility for lost or misdirected returns.
Pretty Grit reserves the right to request the product be shipped back to us at the customers expense.
Please note, all returns must be returned within 14 days of receiving the package.
For products to be eligible for return, they need to be in original packaging and unused. Once the returned products are received by Pretty Grit, we will inspect and you will receive a refund if the products fit our return requirements. The original shipping fee re non-refundable.
Curb-side returns are available and all clearance and sale items are FINAL SALE.
During the COVID 19 Pandemic, we are following the recommendations provided by the WHO and the government of Canada. Your safety is our priority. All products are packaged in a sterile environment by staff who follow the safety guidelines set by the WHO and CDC.
Click the following link to learn more.
Any Questions? Contact us by email - email@example.com